Last Updated: 12/19/2025

1. Introduction

Maverick Pool Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS.

2. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”), including:

• Identifiers: Name, mailing address and email address.
• Communication Data: Phone numbers and consent data provided for SMS communications.
• Customer Records: Billing address, credit card or debit card information (used to process payments via secure third-party payment processors), and service history.
• Usage Data: Information on how you interact with our website, collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing and maintaining our services.
• Processing transactions and sending billing notifications.
• Sending administrative information, such as service reminders and service updates.
• Complying with legal obligations.
• Improving our website and user experience.

4. SMS and Mobile Data Privacy

We take the privacy of your mobile communication seriously.

Explicit Sharing Statement: Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing or promotional purposes.

5. Sharing of Information

Except as noted in Section 4 (SMS Privacy), we may share your information with:

• Service Providers: Third-party vendors who perform services for us (e.g., payment processing or hosting) under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or to protect the rights and safety of our company, our customers, or others.
• Business Transfers: In connection with a merger, sale of assets, or acquisition.

We do not sell, rent, or lease our customer lists to third parties.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information. Please note that our data security precautions are not a guarantee that the data will not be subject to unauthorized access, disclosure or destruction if our safety precautions are breached. Electronic disclosure of personal information may not always be secure or error free and Maverick Pool Care is not responsible for disclosures that happen due to transmission errors or unauthorized interception of electronic communication. We may reach out to you electronically if we discover a data security breach.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request the deletion of your personal data.
• Opt-out of marketing communications.
• SMS Opt-Out: You can stop receiving SMS messages at any time by replying “STOP” to any message.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: Maverick Pool Care maverickpoolcare.com or 352-809-5488.